4.9 out of 5
" Very friendly and knowledgeable staff we bought a mountain bike and are so far very happy with it "
5 out of 5
" Friendly customer service with knowledgable staff. Much better than some other local places I could mention. I will definitely be using them for anything cycle from now on. Thanks. "
5 out of 5
" Always good and knowledgeable service "
5 out of 5
" The staff member who served me was very knowledgeable about bike fitting and keen to help me make a good decision about cycle shoes. "
5 out of 5
" What’s not to like? "
5 out of 5
" Helpful, friendly and knowledgable staff, great service and great products, very impressed with my first ebike, it takes away the daunting prospect of tackling big hills if you are unfit like me. "
5 out of 5
" Always helpful and willing to listen. Top service. Richard "
5 out of 5
" They know what they're doing and care about their customers. "
5 out of 5
" Bay cycles , all these people are so Professional, Caring, supportive Friendly, people who know exactly what they are talking about, They give there advice , good advice so freely. They have given me so much confidence and Jez is so patient. They go the EXTRA mile to help and support. An amazing group of people. Would not even think of going anywhere else for my cycling needs and advice. A big thank you to you all . "
5 out of 5
" Always happy to help no matter how busy they are. Service with a smile. "
5 out of 5
" A warm friendly team who offer no pressure advice on bikes and want the best for the customer "
5 out of 5
" Brilliant service as always "
5 out of 5
" Friendly, knowledgeable service. Communications good, phoned as promised. All round a pleasure to deal with "
5 out of 5
" Local, helpful and not overly expensive "
4 out of 5
" Amazing product and service will return "
5 out of 5
" I have made numerous purchases from the shop and never been disappointed in the quality of the products. "
5 out of 5
" Always knowledgeable and friendly service. "
5 out of 5
" Very good products,staff are very knowledgeable and helpful, would definitely recommend your shop to friends. "
5 out of 5
" As an experienced cyclist I have used many bicycle shops in a few different countries. Bay Cycles is up there with the best. Currently things are not easy, but Jez was very informative when I spoke to him on the phone and I have ended up with a bike that is perfect for my needs. It has been set up exactly as I requested and is a delight to ride. I feel sure that if I have any problems, need some advice or need to book it in for a service I will get support from Bay Cycles. They appear to be as enthusiastic about cycling as I am and that is quite a high bar. Most importantly they are willing to spend time ensuring that the customer is happy. I have no hesitation in recommending them. "
5 out of 5
" Great quality at reasonable prices "
5 out of 5
