4.9 out of 5
" Very reliable "
5 out of 5
" Local, personal caring service, expert advice and good customer relations "
5 out of 5
" Great friendly knowledable service "
5 out of 5
" The service provided by Bay Cycles was excellent. I have been looking for a particular bike but due to the pandemic the availability had become scarce. Bay Cycles had the model I was looking for and from the first time I spoke to Jez the quality of service and help was second to none. I lived over 2 hours away but they were quick to provide a delivery option. I purchased the bike just before Christmas and they went above to have this delivered to my door between Christmas and the New Year. The after service is excellent and feel that I can contact them anytime I have a question no matter how small. Would highly recommend using these guys for any cycle requirements. "
5 out of 5
" Bay goes the extra mile for customers in terms of comprehensive maintenance. In addition staff will research and order products to meet exact needs if an item is not carried in stock. They enjoy good working relationships with many specialist suppliers and pass the benefits on to customers. They are a local outfit with a loyal customer base. Once a bike is purchased through Bay there is a sense of confidence in leaving the smooth running of the bike's lifespan in their hands. "
5 out of 5
" Exceptional service from Jez and lisa, they managed to fix me up with a new bike against all the current odds and I am delighted. They were very helpful and non patronising to a older newbie returning to cycling after many years. "
5 out of 5
" Excellent friendly efficient service by Jez and his lovely team, would highly recommend them. "
5 out of 5
" Very knowledgeable ,helpful , great products. Small and friendly business. Would recommend. "
5 out of 5
" Excellent friendly service by knowledgable staff "
5 out of 5
" Very knowledgeable and helpfuk "
5 out of 5
" They are friendly and professionally excellent would not trust my bike with no one else and they are responsible priced thanks again Jason "
5 out of 5
" Great customer service as usual. Always go the extra mile. "
5 out of 5
" Great brands, great service "
5 out of 5
" An impressive personal service, Local, constructive advise and recommendations. We would highly recommend Bay Cycles and their friendly approach to customer service. "
5 out of 5
" Always great service provided "
5 out of 5
" great service as usual "
5 out of 5
" Great advice from all members of staff and on collecting the bike there was time to explain all. Good all round service. Great products. "
5 out of 5
" Personal service and knowledge. "
5 out of 5
" Efficient and helpful over the phone "
5 out of 5
" Fantastic customer service, excellent knowledge and advise efficient and friendly. Also the after sales service is first class. "
5 out of 5
