4.9 out of 5
" The service was great for my bicycle and the customer service is brilliant and I got my bicycle back it was absolutely lovely it was like a brand new bike so I recommend them very highly very good at what they do "
5 out of 5
" Friendly, knowledgeable, with good advice "
4 out of 5
" Just went in for some lube and cantilever brake blocks, treated like I spent much more. Great shop. "
5 out of 5
" nice shop, helpful staff "
5 out of 5
" Jez & Lisa were so helpful in setting up our Direto XR and nothing was too much trouble. Excellent customer service and we know that any queries we may have or help we may need, they're more than happy to assist. Thank you to you both. 😀 "
5 out of 5
" Very well informed. Show compassion with every customer and are very enthusiastic. "
5 out of 5
" Personal, friendly and caring. Always incredibly responsive and give the impression that you're the most important thing to them. This sort of service just keeps making you come back again and again. "
5 out of 5
" Excellent service due to unexpected fault on my 2 year old electric bike. Back in the saddle within a week. "
5 out of 5
" You offer a personal one to one service "
5 out of 5
" As always extremely helpful and knowledgeable. "
5 out of 5
" Bay Cycles is a well stocked bicycle shop run by enthusiastic and knowledgeable staff. They will go out of their way to be helpful and will only recommend suitable products. I am delighted with the bicycle I bought from them and the after sales service which keeps it running smoothly. "
5 out of 5
" Friendly, knowledgeable and very helpful staff. Willing to spend time finding the right bike and accessories to suit me. Cannot fault anything! "
5 out of 5
" Very knowledgeable, took time to find out my needs and come up with a suitable choice of bike. Very pleased with the service and would recommend to friends and family. "
5 out of 5
" Excellent knowledge and impeccable service. "
5 out of 5
" Friendly, knowledgable and flexible team providing a great repair and maintenance service at reasonable price. "
5 out of 5
" Excellent customer care from Jez and Lisa, highly highly recommended. Ongoing relationship and good advice, always happy to help. "
5 out of 5
" Fantastic service, extremely helpful and I’m very happy with my turbo trainer "
5 out of 5
" Friendly, efficient and knowledgeable service. "
5 out of 5
" Great service, very helpful. Bike I bought has been put together well. "
4 out of 5
" The most important thing to me about your service is that I totally trust what you say to me. As in the past, nothing is too much trouble. As a keen cyclist I want my bike to be just right, and I know that is what I'll have from you. "
5 out of 5
