Workshop & Servicing

Regular maintenance is the key to keeping your bike running smoothly ride after ride. That’s why at Bay Cycles, we have a number of service packages to suit your level of cycling. Whether it’s a simple puncture or a complete strip down and rebuild, our professionally trained Cytech Level 3 Mechanics have the tools and expertise to get the job done.

In addition to being Cytech qualified and accredited, our mechanics are also Bosch eBike certified with all the necessary tools to service and keep your Bosch eBike Power- Assisting you up those hills. Our Main Levels of Servicing to keep your bike in tip top condition are as follows:

Wash, Lube and Inspect£25*

Recommended every 25-50 hours

  • Wash frame, components and wheels
  • Lubricate chain and drivetrain
  • 47-point inspection

*Replacement parts not included in service package price.

Level 1 Service Package £44.99*

Recommended every 50 hours

Everything torqued, aligned, and adjusted. After a bike wash, we'll dial in your brakes, tune and adjust your shifting to perfection, and ensure that all fasteners are torqued to manufacture specifications. 

  • Align and adjust brakes
  • Align and adjust shifting
  • Adjust headset
  • Inspect bottom bracket
  • Bike wash

*Replacement parts not included in service package price

Level 2 Service Package £89.99*

Recommended every 50 hours Everything cleaned, tensioned, aligned, and adjusted. After a bike wash and thorough deep clean of the drivetrain, we'll true and tension the wheels, dial in your brakes, tune and lube your shifting to perfection.

Level 2 includes everything from the Level 1 plus:

  • Remove and deep clean all drivetrain components
  • Lateral and vertical wheel true

*Replacement parts not included in service package price.

Level 3 Service Package Starting from £149.99*

Recommended every 100 hours The entire bike stripped, cleaned, lubed and tuned to perfection. Every bolt, every bearing, every part. We'll start by stripping your bike to the bare frame for a deposit clean and inspection, then we'll re-lube inner surfaces and rebuild it. If it's been a while, or if you have put serious miles in all-conditions, this one's for you.

Level 3 is everything included in Level 2 plus:

  • Disassemble entire bike and deep clean all parts
  • Overhaul and replace all bearing systems
  • Flush and replace hydraulic brakes
  • Replace and re-route all cables and housing
  • (MTB) Removal and refitting of dropper seatpost**
  • (MTB) Removal and refitting of suspension shocks**

*Replacement parts not included in service package price. **Suspension Shocks and Dropper post servicing outsourced where necessary

Hand Built Wheels 

Please call

Handbuilt wheels can be specified in store and are built on site by our Cytech qualified technicians. Using the best components from Brands such as Chris King and DT Swiss, we are able to build wheels to your exact requirements.

Custom Bike Builds

Please Call

From custom steel touring cycles to Trek Project One bikes, at Bay Cycles we are able to ensure your ride is truly one of a kind. We work with you to ensure you have a bike that is… and completely unique to you.

We pride ourselves on always striving to raise the bar of customer service and, as such, run the workshop on a booking in system enabling us to maintain quality servicing and faster turnaround times. To book your bike in for service or for more information on any of our other services please call the team on 01803 316785 or email us via our Contact page.