Regular maintenance is the key to keeping your bike running smoothly ride after ride. That’s why at Bay Cycles, we have a number of service packages to suit your level of cycling. Whether it’s a simple puncture or a complete strip down and rebuild, our professionally trained Cytech Level 3 Mechanics have the tools and expertise to get the job done.
PLEASE BE ADVISED: Due to the increasing complexity of componentry on eBikes, Bay Cycles is only able to undertake eBike service work on Bosch, Fazua, Hyena, TQ & Shimano eBikes. If you require servicing for a different eBike we would recommend speaking with your bike manufacturer for advice on your closest authorised service provider.
In addition to being Cytech qualified and accredited, our mechanics are also Bosch eBike certified with all the necessary tools to service and keep your Bosch eBike Power- Assisting you up those hills.
Our Main Levels of Servicing to keep your bike in tip top condition are as follows:
Everything torqued, aligned, and adjusted. After a bike wash, we'll dial in your brakes, tune and adjust your shifting to perfection, and ensure that all fasteners are torqued to manufacture specifications.
Align and adjust brakes
Align and adjust shifting
Inspect bottom bracket
*Replacement parts not included in service package price
Recommended every 50 hours Everything cleaned, tensioned, aligned, and adjusted. After a bike wash and thorough deep clean of the drivetrain, we'll true and tension the wheels, dial in your brakes, tune and lube your shifting to perfection.
Level 2 includes everything from the Level 1 plus:
Remove and deep clean all drivetrain components
Lateral and vertical wheel true
*Replacement parts not included in service package price.
Recommended every 100 hours The entire bike stripped, cleaned, lubed and tuned to perfection. Every bolt, every bearing, every part. We'll start by stripping your bike to the bare frame for a deposit clean and inspection, then we'll re-lube inner surfaces and rebuild it. If it's been a while, or if you have put serious miles in all-conditions, this one's for you.
Level 3 is everything included in Level 2 plus:
Disassemble entire bike and deep clean all parts
Overhaul and replace all bearing systems
Flush and replace hydraulic brakes
Replace and re-route all cables and housing
(MTB) Removal and refitting of dropper seatpost**
(MTB) Removal and refitting of suspension shocks**
*Replacement parts not included in service package price. **Suspension Shocks and Dropper post servicing outsourced where necessary
Suspension Servicing from £60*
Recommended every 50** hours of riding to prevent damage and keep your suspension working optimally
Removal and refitting of fork/shock £25
Shock service, including oil and seals from £60
*Further work may be required by our servicing partner, Sprung Suspension, following inspection
**Interval servicing of forks and rear shock varies with each manufacturer. 50 hours is a guidance. Please contact us or refer to your service manual for specific recommendation.
Handbuilt wheels can be specified in store and are built on site by our Cytech qualified technicians. Using the best components from Brands such as Chris King and DT Swiss, we are able to build wheels to your exact requirements.
From custom steel touring cycles to Trek Project One bikes, at Bay Cycles we are able to ensure your ride is truly one of a kind. We work with you to ensure you have a bike that is completely unique to you.